Refund policy

If you are not satisfied with your purchase for any reason, you may return it within 30 days of receiving it for a refund. Items must be returned in their original condition.

Return shipping costs are the responsibility of the buyer unless the item arrived damaged, defective, or incorrect.

Original shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect.

If your order arrives damaged, defective, or incorrect, please contact us at hello@andEleven.com. In those cases, we will provide a replacement or refund at no additional cost to you.